I’m an Experience Design Leader with over 20 years of working across digital solutions based in Sydney, Australia. 

 

I have a wide-ranging skillset with the ability to retain a 30k feet holistic view of the problem we’re solving, whom we’re solving it for, why we’re doing it and how we’re going to deliver while still being able to get into the detail without losing that vision. I’m a huge advocate of deep understanding where I discover the sweet spot between what the customer or user needs and what the business requires.

 

I’m well versed in agile delivery and I believe in just enough to get to the next step. Sometimes wireframes need to be no more than a drawing on a whiteboard. I write my own epics and user stories and guide projects through discovery, wireframing & prototyping, build, testing and delivery. I set-up and conduct testing workshops every two weeks to make sure we are constantly discovering and validating what we are doing, whether it’s a user flow, wireframes, prototypes or production build. I make sure to engage our customer services regularly to make sure we’re aware of what our users have issues with, how they are being solved currently and what is coming down the pipe.

 

I have been leading my design team for a while now and I’m keen to expand that. I enjoy working with passionate, creative and smart individuals that challenge (in a good way) and present new and innovative thinking. One of my key strengths is mentoring and developing my teammates. I engage relevant stakeholders where appropriate and bring them on the journey.

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I believe in good quality UX outcomes for every project or initiative and building experience visions that the whole business can get behind. I understand the importance of the correct copy and micro-copy and can write my own or collaborate with others. I have a thorough understanding of all the standard tools with a particular passion for Sketch, Miro and Invision. Although the best tool is my brain and a whiteboard.

 

I’m an outgoing, clearly spoken, passionate practitioner of UX. My communication is excellent with great writing skills and storytelling techniques. I get involved in all levels of the company and am happy to help where I can because every touchpoint with the user needs to be considered within the experience.

 

I’ve been working in the Fintech and the finance industry for a few years now with my most recent role in Data & Insights. I am open to exploring new areas. I enjoy working in the innovative space. Understanding our users, figuring out the aspirational model and looking for the gaps between the current experience and the experience you’re aiming for. That’s where innovation lies.

 

I believe that disruption leads to innovation. But we need to disrupt ourselves before someone disrupts us. I want to be in a place that respects and appreciates the importance of design and I want to be involved at a strategic level to ensure we’re solving the right problems the right way.